Designed for Small to Mid-Sized Businesses...
Our billing system is uniquely capable of handling the needs of employers with 25-500 employees. Our HR/Benefit professionals understand the quantity of time and resources involved in auditing a multitude of carrier invoices for accurate adds, changes and deletions. Timely, accurate, and verifiable processing increases efficiency and allows benefit managers more time to run other key aspects of their position.

Multiple Carriers, One Point of Processing…
Not only will all benefit programs appear on a single invoice, but we have packaged a great amount of data in each invoice and provide it in a simple, organized fashion. And instead of having to mail or key applications to several different carriers each time an employee is added, changed or deleted, a single transmission to CBDI is all that is required. Instead of auditing multiple carrier invoices for all your activity, you simply check our one, consolidated invoice each month. And for added simplicity, all of your activity submissions are neatly arranged in a separate “adjustment” section.

Speed in Processing Activity…
CBDI’s standard is to process activity so that it shows on an invoice printed in as little as 48 hours later. That means less time waiting for credits or changes that normally could take weeks or months to show on a carrier invoice!

Toll-Free Customer Support...
With CBDI, an HR/Benefit Consultant can call 1-800-786-CBDI for billing, payment or enrollment questions between 8:30 AM and 5:00 PM. Additionally, information can be faxed toll-free to 1-800-CBDI-910.

Coordination with your Broker…
CBDI will coordinate open enrollment issues, rate changes, benefit coding, etc. with your designated Benefit Broker or Consultant.

Fully Automated Office Systems...
We are enabled to perform a greater number of services at a reduced cost. Less manual involvement means a higher operating efficiency, while more sophisticated automation translates into greater flexibility, quicker response time and more advanced professional capabilities.

Representatives are available to visit a customer’s workplace in order to establish and review goals, objectives and requirements of the HR/Benefit Consultant.